SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highbury House Mental Health Unit is in the Requires improvement tier ?, with 22 other homes in Dudley.
70% of rated homes here are Good or Outstanding (England: 82%).
Rushcliffe Care Limited runs Highbury House Mental Health Unit, a nursing home in Stourbridge, Dudley with room for 20 residents. CQC registers it to look after older people, younger adults, people with a learning disability or autism, people with mental health needs, people with a sensory impairment, people who use drugs or alcohol and people detained under the Mental Health Act.
About 0.2 km away, Parkfield Grange is rated Good. It is one of 12 homes run by Rushcliffe Care Limited. 8 of those with a rating are Good or Outstanding. Across Dudley, 70% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in February 2019. 61% of homes in Dudley also score 5.
CQC last rated the home in October 2024, giving it Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. It was also rated Requires improvement at the inspection before, in September 2019. That is more recent than most ratings in Dudley, where the typical rating is about 5 years old. 11 of its 33 scored standards were below good, including “involving people to manage risks”.
