Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Oriel Healthcare Limited, Oriel Care Home is a residential care home in Stourbridge, Dudley with 33 registered beds. CQC registers it to look after older people and people with dementia. Most homes in Dudley are smaller: the median there is 22 beds.
Parkfield Grange, 0.4 km away, is the closest home rated Good. Its kitchen was rated 3 for food hygiene in September 2025. In Dudley, 61% of homes score 5. In Dudley, 70% of rated care homes are Good or Outstanding (England 82%).
The current CQC rating is Requires improvement, published in April 2023. It was Requires improvement for safe, effective and well-led as well. Caring and responsive were rated Good. That is down from Good in August 2021.
