Residential care home · Dudley

Tudor Manor

2 Brook Street, Stourbridge, DY8 3XF

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago ↑ Up from Inadequate No registered manager

CQC rating

Requires improvement
Published 19 November 2024 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Medicines optimisationGood
    • Safe environmentsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Delivering evidence-based care and treatmentSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?62%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSignificant shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Freedom to speak upGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • November 2023InadequateSECRW
  • February 2022Requires improvementSECRW
  • November 2018GoodSECRW
  • April 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Dudley

Tudor Manor is in the Requires improvement tier ?, with 22 other homes in Dudley. 70% of rated homes here are Good or Outstanding (England: 82%).

  • Good, with Outstanding areas 1 (1%)
  • Good 49 (55%)
  • Good, with an area to improve 9 (10%)
  • Requires improvement 23 (26%)
  • Inadequate 2 (2%)
  • Not yet rated 5 (6%)

See all 89 care homes in Dudley →

Care homes nearby

  • Parkfield Grange
    Stourbridge, Dudley · DY8 1QH · Residential care home · 80 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • Highbury House Mental Health Unit
    Stourbridge, Dudley · DY8 1HB · Nursing home · 20 beds1.0 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • Oriel Care Home
    Stourbridge, Dudley · DY8 1QY · Residential care home · 33 beds1.0 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Gladstone House
    Stourbridge, Dudley · DY8 3PE · Residential care home · 2 beds1.0 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Hollycroft Nursing Home
    Stourbridge, Dudley · DY8 1ND · Nursing home · 37 beds1.0 km
    Requires improvement S: GoodE: Requires improvementC: Requires improvementR: Requires improvementW: Good Rated 5 years ago
  • Avondale Residential Care Home
    Stourbridge, Dudley · DY8 2AH · Residential care home · 15 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near DY8 3XF →

Tudor Manor at a glance

Tudor Manor is a 22-bed residential care home in Stourbridge, Dudley, run by Margaret Homes Limited. It is registered to care for older people.

CQC last rated the home in November 2024, giving it Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. That is up from Inadequate in November 2023. The typical rating in Dudley is about 5 years old, so this one is fairly recent. CQC found significant shortfalls in “workforce wellbeing and enablement”, one of 12 standards out of 33 scored below good.

CQC's register shows no registered manager at the moment. Parkfield Grange, 0.8 km away, is the closest home rated Good. In Dudley, 70% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 4 for food hygiene in October 2025. 61% of homes in Dudley score the top mark of 5.