SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highfield House Care Home is in the Good, with an area to improve tier ?, with 19 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
Castlemeadow Care Home (Halesworth) Ltd runs Highfield House Care Home, a residential care home in Halesworth, Suffolk with room for 40 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
Of the 5 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2025. 92% of homes in Suffolk also score 5. Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England.
The current CQC rating is Good, published in August 2022. Safe, effective, caring and responsive were also Good. For well-led, the rating was Requires improvement. Its previous rating, in January 2022, was Inadequate, so the home has improved.
