SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
What the data says about Oaklands House Residential Home
Healthcare Homes Group Limited runs Oaklands House Residential Home, a residential care home in Southwold, Suffolk with room for 29 residents. CQC registers it to look after older people.
Its CQC rating, from June 2019, is Good across the board: overall and for every key question. That matches its previous rating, from December 2016. At over 5 years old, this rating is older than most. 32% of ratings in Suffolk are as old (how rating age varies by council).
91 other homes in Suffolk share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in December 2025. That is true of 92% of homes in Suffolk. It is one of 29 homes run by Healthcare Homes Group Limited. 25 of those with a rating are Good or Outstanding. CQC's register shows no registered manager at the moment. None of the 6 nearest rated homes has a higher rating.
