SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in September 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Highfield Residential Home is a 20-bed residential care home in Kingswinford, Dudley, run by Ava Care Group Ltd. CQC registers it to look after older people, people with dementia and younger adults.
In Dudley, 70% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. 61% of homes in Dudley also score 5. Of the 6 closest rated homes, none is rated above it. Ava Care Group Ltd has run the home since September 2025, when it changed owner.
Its CQC rating, from May 2018, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. Before that, in September 2016, it was rated Requires improvement. The rating is more than 5 years old. In Dudley, 49% of ratings are that old (see how rating age varies by council).
