SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Workforce wellbeing and enablementGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Responding to people's immediate needsExceptional
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Equity in accessGood
Equity in experiences and outcomesGood
Providing InformationGood
Care provision, integration and continuityExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Freedom to speak upGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Governance, management and sustainabilityExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 20 good, 13 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highwell House Care Home with Nursing is in the Outstanding tier ?, with 5 other homes in Herefordshire, County of.
84% of rated homes here are Good or Outstanding (England: 82%).
Highwell House Care Home with Nursing is one of 85 care homes in Herefordshire, County of: a 34-bed nursing home in Bromyard, run by Ms K A Rogers. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. Most homes in Herefordshire, County of are smaller: the median there is 21 beds.
1 of the 6 nearest homes is also Outstanding. Ms K A Rogers runs 5 care homes, and all 5 rated are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from October 2025. 92% of homes in Herefordshire, County of also score 5. 5 other homes in Herefordshire, County of share its tier, “Outstanding”.
The current CQC rating is Outstanding, published in September 2026. It was Outstanding for caring, responsive and well-led as well. For safe and effective, the rating was Good. Its rating before that, in December 2017, was the same. That is more recent than most ratings in Herefordshire, County of, where the typical rating is about 5 years old. None of its 33 scored standards was below good, and 13 were exceptional.
