SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hill House Care Home is one of 121 care homes in Croydon: a 60-bed nursing home in Kenley, run by Hill House Nursing Home Limited. It is registered to care for older people and people with a learning disability or autism. The typical home in Croydon has 13 beds, so this one is bigger than average.
CQC rated it Good overall and in all five key questions in July 2019. It was also rated Good at the inspection before, in November 2016. At over 5 years old, this rating is older than most. 32% of ratings in Croydon are as old (how rating age varies by council).
It is one of 2 homes run by Hill House Nursing Home Limited. 2 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. The kitchen has a food hygiene rating of 5 (very good), from December 2025. That is true of 79% of homes in Croydon. Across Croydon, 90% of rated homes are Good or Outstanding, against 82% for England.
