SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in November 2023. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Hillcrest Care Home is in the Good tier ?, with 53 other homes in South Gloucestershire.
96% of rated homes here are Good or Outstanding (England: 82%).
Hillcrest Care Home is one of 79 care homes in South Gloucestershire: a 4-bed residential care home in Bristol, run by Ridgeway House (Bristol) Limited. It is registered to care for older people, people with dementia, younger adults, people with a learning disability or autism and people with mental health needs. It is a small home for South Gloucestershire, where the median is 21 beds.
Of the 6 closest rated homes, none is rated above it. 3 of Ridgeway House (Bristol) Limited’s 3 rated homes are Good or Outstanding (compare care home groups). Ridgeway House (Bristol) Limited has run the home since November 2023, when it changed owner. Across South Gloucestershire, 96% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2022. 86% of homes in South Gloucestershire also score 5.
In September 2018, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. Before that, in September 2017, it was rated Requires improvement. The rating is more than 5 years old. In South Gloucestershire, 40% of ratings are that old (see how rating age varies by council).
