SafeAre people protected from abuse and avoidable harm?84%Good
See the breakdownHide the breakdown3 of 8 exceptional
Infection prevention and controlGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
Involving people to manage risksExceptional
Learning cultureExceptional
SafeguardingExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?88%★Outstanding
See the breakdownHide the breakdown3 of 6 exceptional
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Assessing needsExceptional
Monitoring and improving outcomesExceptional
Supporting people to live healthier livesExceptional
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Governance, management and sustainabilityExceptional
Learning, improvement and innovationExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Rymacare Limited, Hilltop is a residential care home in Southampton, Hampshire with 6 registered beds. CQC registers it to look after older people, younger adults and people with a learning disability or autism. The typical home in Hampshire has 25 beds, so this one is on the small side.
In Hampshire, 85% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from June 2026. 84% of homes in Hampshire also score 5. It is the only Outstanding home among the 7 closest. It is one of 4 homes run by Rymacare Limited. 3 of those with a rating are Good or Outstanding.
CQC last rated the home in May 2026, giving it Outstanding overall. It was Outstanding for effective and well-led as well. For safe, caring and responsive, the rating was Good. That is more recent than most ratings in Hampshire, where the typical rating is about 4 years old. CQC scored 33 standards: 11 exceptional and the rest good.
