SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Voyage 1 Limited, West Road is a residential care home in Southampton, Hampshire with 4 registered beds. CQC registers it to look after younger adults and people with a learning disability or autism. It is a small home for Hampshire, where the median is 25 beds.
Across Hampshire, 85% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from January 2019. 84% of homes in Hampshire also score 5. About 0.9 km away, Hilltop is rated Outstanding. It is one of 241 homes run by Voyage 1 Limited. 217 of those with a rating are Good or Outstanding.
Its CQC rating, from December 2019, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in April 2017. At over 5 years old, this rating is older than most. 46% of ratings in Hampshire are as old (how rating age varies by council).
