SafeAre people protected from abuse and avoidable harm?38%Inadequate
See the breakdownHide the breakdown7 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Well-ledIs the home well managed, with a culture of high-quality care?46%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 4 good, 29 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Bonhomie House is in the Requires improvement tier ?, with 64 other homes in Hampshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Bonhomie House is one of 456 care homes in Hampshire: a 78-bed nursing home in Southampton, run by Saffronland Homes 3 Limited. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people who use drugs or alcohol. That is larger than most homes in Hampshire, where the typical home has 25 beds.
CQC last rated the home in February 2026, giving it Requires improvement overall. It was Requires improvement for effective, caring, responsive and well-led as well. For safe, the rating was Inadequate. Its previous rating, in January 2023, was Good, so the home has slipped. That is more recent than most ratings in Hampshire, where the typical rating is about 4 years old. CQC found significant shortfalls in “involving people to manage risks”, one of 29 standards out of 33 scored below good.
About 0.9 km away, Lower St Helens is rated Good. CQC's register shows no registered manager at the moment. In Hampshire, 85% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from March 2026. That is true of 84% of homes in Hampshire.
