SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Voyage 1 Limited, Lower St Helens is a residential care home in Southampton, Hampshire with 4 registered beds. Its CQC registration covers younger adults and people with a learning disability or autism. That is smaller than most homes in Hampshire, where the typical home has 25 beds.
CQC rated it Good overall and in all five key questions in March 2018. It was also rated Good at the inspection before, in January 2016. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Hampshire. Here is how rating age varies by council.
The nearest home with a higher rating is Hilltop (Outstanding), 1.5 km away. Voyage 1 Limited runs 241 care homes, and 217 of the 238 rated are Good or Outstanding. In Hampshire, 85% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in January 2019. That is true of 84% of homes in Hampshire.
