SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Dolphin Homes Limited, The Laurels is a residential care home in Hedge End, Hampshire with 7 registered beds. It is registered to care for older people, younger adults, people with a physical disability and people with a learning disability or autism. That is smaller than most homes in Hampshire, where the typical home has 25 beds.
In November 2022, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in October 2021, it was rated Requires improvement.
In Hampshire, 85% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 3 (generally satisfactory), from August 2025. 84% of homes in Hampshire score the top mark of 5. It is one of 13 homes run by Dolphin Homes Limited. 13 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
