SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Servol Community Services, Janet Fay House is a residential care home in Birmingham with 8 registered beds. CQC registers it to look after people with mental health needs. The typical home in Birmingham has 16 beds, so this one is on the small side.
Across Birmingham, 77% of rated homes are Good or Outstanding, against 82% for England. 1 of Servol Community Services’s 1 rated homes are Good or Outstanding (compare care home groups). Of the 5 closest rated homes, none is rated above it.
Its CQC rating, from January 2019, is Good across the board: overall and for every key question. Its rating before that, in July 2016, was the same. The rating is more than 5 years old. In Birmingham, 60% of ratings are that old (see how rating age varies by council).
