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Residential care home · Norfolk

Kalmia & Mallow

Dereham Road, Watton, Thetford, IP25 6HA

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 4 years ago
Call 01953 884597 Website ↗

CQC rating

Requires improvement
Published 23 September 2022 Rated 4 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

  • January 2020Requires improvementSECRW
  • November 2018Requires improvementSECRW
  • August 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Norfolk

Kalmia & Mallow is in the Requires improvement tier ?, with 87 other homes in Norfolk. 67% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 123 (40%)
  • Good, with an area to improve 44 (14%)
  • Requires improvement 88 (28%)
  • Inadequate 11 (4%)
  • Not yet rated 15 (5%)

See all 311 care homes in Norfolk →

Care homes nearby

  • Dorrington House (Watton)
    Watton, Norfolk · IP25 6DH · Residential care home · 52 beds0.9 km
    Requires improvement SECRW Rated 4 years ago
  • Lancaster House
    Thetford, Norfolk · IP25 6HP · Residential care home · 31 beds1.6 km
    Good SECRW Rated 7 years ago
  • Buckingham Lodge Care Home
    Thetford, Norfolk · IP25 6WL · Nursing home · 73 beds2.1 km
    Requires improvement SECRW Rated 3 years ago
  • Thorp House
    Thetford, Norfolk · IP25 6QA · Nursing home · 41 beds3.3 km
    Good SECRW Rated 3 years ago
  • Ashill Lodge Care Home
    Thetford, Norfolk · IP25 7AQ · Residential care home · 35 beds3.8 km
    Good SECRW Rated 1 month ago
  • Shipdham Manor
    Shipdham, Norfolk · IP25 7LB · Residential care home · 42 beds7.3 km
    Good SECRW Rated 2 months ago

More care homes near IP25 6HA →

Other homes run by Conquest Care Homes (Norfolk) Limited

2 care homes in total: 2 Requires improvement.

  • The Oaks & Woodcroft
    Dereham, Norfolk · NR20 3AA · Residential care home · 12 beds
    Requires improvement SECRW Rated 3 years ago

All 2 homes run by Conquest Care Homes (Norfolk) Limited →

Kalmia & Mallow in brief

Run by Conquest Care Homes (Norfolk) Limited, Kalmia & Mallow is a residential care home in Thetford, Norfolk with 13 registered beds. Its CQC registration covers older people, younger adults and people with a learning disability or autism. It is a small home for Norfolk, where the median is 29 beds.

The kitchen has a food hygiene rating of 5 (very good), from October 2024. 89% of homes in Norfolk also score 5. 87 other homes in Norfolk share its tier, “Requires improvement”. It is one of 2 homes run by Conquest Care Homes (Norfolk) Limited. 0 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Lancaster House (Good), 1.6 km away.

CQC last rated the home in September 2022, giving it Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. Caring and responsive were rated Good. It was also rated Requires improvement at the inspection before, in January 2020.