Kalmia & Mallow is a residential care home in Thetford in Norfolk, run by Conquest Care Homes (Norfolk) Limited (part of Priory Group). CQC registers it for 13 places and supports older people, younger adults and people with a learning disability or autism.
Its latest CQC rating, published January 2020, is Requires improvement overall. It was rated Good for caring and responsive. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Requires improvement
Published 11 January 2020
Rated 6 years ago
- SafeAre people protected from abuse and avoidable harm?Requires improvement
- EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Older rating. Published 11 January 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Norfolk
Kalmia & Mallow is in the Requires improvement tier, alongside 91 other homes in Norfolk.
Of the 295 rated care homes here, 65% are Good or Outstanding
(England: 83%).
- Outstanding 18 (6%)
- Good, with Outstanding areas 12 (4%)
- Good 120 (39%)
- Good, with an area to improve 43 (14%)
- Requires improvement 92 (30%)
- Inadequate 10 (3%)
- Not yet rated 16 (5%)
Half of Norfolk's ratings are more than 6.4 years old. How tiers work
See all 311 care homes in Norfolk →
Care homes nearby
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Dorrington House (Watton)
Watton, Norfolk · IP25 6DH · Residential care home · 52 beds0.9 km
Requires improvement
S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement
Rated 6 years ago
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Lancaster House
Thetford, Norfolk · IP25 6HP · Residential care home · 31 beds1.6 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
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Buckingham Lodge Care Home
Thetford, Norfolk · IP25 6WL · Nursing home · 73 beds2.1 km
Requires improvement
S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Good
Rated 3 years ago
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Thorp House
Thetford, Norfolk · IP25 6QA · Nursing home · 41 beds3.3 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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Ashill Lodge Care Home
Thetford, Norfolk · IP25 7AQ · Residential care home · 35 beds3.8 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 6 months ago
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Shipdham Manor
Shipdham, Norfolk · IP25 7LB · Residential care home · 42 beds7.3 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 month ago
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