Residential care home · Norfolk

The Oaks & Woodcroft

2a Dereham Road, Mattishall, Dereham, NR20 3AA

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 6 years ago
01362858040 Website ↗

The Oaks & Woodcroft is a residential care home in Dereham in Norfolk, run by Conquest Care Homes (Norfolk) Limited (part of Priory Group). CQC registers it for 12 places and supports older people, younger adults and people with a learning disability or autism.

Its latest CQC rating, published February 2020, is Requires improvement overall, and Requires improvement in all five key questions. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement
Published 26 February 2020 Rated 6 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Requires improvement
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 26 February 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

The Oaks & Woodcroft is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 120 (39%)
  • Good, with an area to improve 43 (14%)
  • Requires improvement 92 (30%)
  • Inadequate 10 (3%)
  • Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

The provider's other homes

Conquest Care Homes (Norfolk) Limited runs 2 care homes registered with CQC: 2 Requires improvement.

  • Kalmia & Mallow
    Thetford, Norfolk · IP25 6HA · Residential care home · 13 beds
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 6 years ago

All 2 homes run by Conquest Care Homes (Norfolk) Limited →

Care homes nearby

  • Nightingale Care Home
    Dereham, Norfolk · NR20 3LQ · Residential care home · 47 beds2.0 km
    Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 7 years ago
  • Ailwyn Hall
    Norwich, Norfolk · NR9 5AY · Residential care home · 41 beds4.4 km
    Inadequate S: InadequateE: InadequateC: InadequateR: InadequateW: Inadequate Rated 2 months ago
  • Eckling Grange
    Dereham, Norfolk · NR20 3BB · Residential care home · 60 beds4.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Springfield House
    Norwich, Norfolk · NR9 4BU · Residential care home · 5 beds5.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Merle Boddy House
    Dereham, Norfolk · NR20 3AX · Residential care home · 10 beds5.5 km
    Inadequate S: InadequateE: InadequateC: InadequateR: InadequateW: Inadequate Rated 1 year ago
  • York House
    Dereham, Norfolk · NR20 3AS · Residential care home · 43 beds5.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near NR20 3AA →