SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Oaks & Woodcroft is in the Requires improvement tier ?, with 87 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Run by Conquest Care Homes (Norfolk) Limited, The Oaks & Woodcroft is a residential care home in Dereham, Norfolk with 12 registered beds. CQC registers it to look after older people, younger adults and people with a learning disability or autism. The typical home in Norfolk has 29 beds, so this one is on the small side.
CQC rated it Requires improvement overall and in all five key questions in August 2023. Its rating before that, in December 2020, was the same.
Nightingale Care Home, 2.0 km away, is the closest home rated Good. Conquest Care Homes (Norfolk) Limited runs 2 care homes, and 0 of the 2 rated are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from September 2025. That is true of 89% of homes in Norfolk. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England.
