SafeAre people protected from abuse and avoidable harm?28%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?29%Inadequate
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSignificant shortfalls
How staff, teams and services work togetherSignificant shortfalls
Supporting people to live healthier livesSignificant shortfalls
Monitoring and improving outcomesSome shortfalls
CaringAre staff kind, compassionate and respectful?35%Inadequate
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSignificant shortfalls
Kindness, compassion and dignitySignificant shortfalls
Treating people as individualsSignificant shortfalls
Responding to people's immediate needsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?36%Inadequate
See the breakdownHide the breakdown6 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Equity in accessSignificant shortfalls
Equity in experiences and outcomesSignificant shortfalls
Listening to and involving peopleSignificant shortfalls
Person-centred careSignificant shortfalls
Providing InformationSome shortfalls
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?25%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Freedom to speak upSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 1 good, 32 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Gastank Limited runs Ailwyn Hall, a residential care home in Norwich, Norfolk with room for 41 residents. It is registered to care for people with dementia.
In June 2026, CQC gave it Inadequate overall, and Inadequate for each of the five key questions too. Before that, in October 2018, it was rated Good. The typical rating in Norfolk is about 5 years old, so this one is fairly recent. CQC found significant shortfalls in “independence, choice and control”, one of 32 standards out of 33 scored below good.
Nightingale Care Home, 2.9 km away, is the closest home rated Good. Its kitchen was rated 5 for food hygiene in July 2025. That is true of 89% of homes in Norfolk. 10 other homes in Norfolk share its tier, “Inadequate”. CQC's register shows no registered manager at the moment.
