Residential care home · Norfolk

New Boundaries Group - 331 Fakenham Road

331 Fakenham Road, Taverham, Norwich, NR8 6LG

Outstanding SafeEffectiveCaringResponsiveWell-led Rated 7 years ago ↑ Up from Good New owner since July 2025

Call 01603 868880

CQC rating

Outstanding

Published 1 October 2019 Rated 7 years ago ?

SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Outstanding

CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?

The home changed owner in July 2025. Its rating dates from before the change. ?

This rating was carried over from the home's previous registration, usually after a change of owner. ?

Earlier ratings ?

December 2016GoodSECRW previous owner
November 2015Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Norfolk

New Boundaries Group - 331 Fakenham Road is in the Outstanding tier ?, with 17 other homes in Norfolk. 67% of rated homes here are Good or Outstanding (England: 82%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 123 (40%)
Good, with an area to improve 44 (14%)
Requires improvement 88 (28%)
Inadequate 11 (4%)
Not yet rated 15 (5%)

See all 311 care homes in Norfolk →

Care homes nearby

New Boundaries Group - 329 Fakenham Road
Norwich, Norfolk · NR8 6LG · Residential care home · 3 bedsunder 0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Oak Court
Norwich, Norfolk · NR8 6LF · Nursing home · 19 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Oak Farm Bungalow
Norwich, Norfolk · NR8 6BW · Nursing home · 6 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
Oak Farm
Norwich, Norfolk · NR8 6AD · Nursing home · 32 beds0.3 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
Casarita
Norwich, Norfolk · NR8 6AD · Residential care home · 7 beds0.3 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago
Shalimar
Norwich, Norfolk · NR8 6HP · Residential care home · 5 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near NR8 6LG →

Other homes run by Calm Futures Norfolk Ltd

5 care homes in total: 1 Outstanding, 3 Good, 1 Requires improvement.

New Boundaries Group - 329 Fakenham Road
Norwich, Norfolk · NR8 6LG · Residential care home · 3 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Shalimar
Norwich, Norfolk · NR8 6HP · Residential care home · 5 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Springfield House
Norwich, Norfolk · NR9 4BU · Residential care home · 5 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Hellesdon Bungalows
Norwich, Norfolk · NR6 5LN · Residential care home · 8 beds

Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 2 years ago

All 5 homes run by Calm Futures Norfolk Ltd →

About New Boundaries Group - 331 Fakenham Road

Run by Calm Futures Norfolk Ltd, New Boundaries Group - 331 Fakenham Road is a residential care home in Norwich, Norfolk with 5 registered beds. CQC registers it to look after younger adults and people with a learning disability or autism. The typical home in Norfolk has 29 beds, so this one is on the small side.

Calm Futures Norfolk Ltd has run the home since July 2025, when it changed owner. It is one of 5 homes run by Calm Futures Norfolk Ltd. 4 of those with a rating are Good or Outstanding. It is the only Outstanding home among the 7 closest. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in January 2025. 89% of homes in Norfolk also score 5.

CQC last rated the home in October 2019, giving it Outstanding overall. It was Outstanding for responsive and well-led as well. For safe, effective and caring, the rating was Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Before that, in December 2016, it was rated Good. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Norfolk. Here is how rating age varies by council.