SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in July 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Hellesdon Bungalows is in the Requires improvement tier ?, with 87 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Hellesdon Bungalows is a 8-bed residential care home in Norwich, Norfolk, run by Calm Futures Norfolk Ltd. Its CQC registration covers younger adults and people with a learning disability or autism. The typical home in Norfolk has 29 beds, so this one is on the small side.
The current CQC rating is Requires improvement, published in December 2023. Safe, responsive and well-led were also Requires improvement. CQC rated effective and caring as Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Requires improvement at the inspection before, in August 2021.
The home changed owner in July 2025. The nearest home with a higher rating is Redlands House (Good), 0.6 km away. 4 of Calm Futures Norfolk Ltd’s 5 rated homes are Good or Outstanding (compare care home groups). In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in January 2025. That is true of 89% of homes in Norfolk.
