Residential care home · Norfolk

The Limes

16a Drayton Wood Road, Hellesdon, Norwich, NR6 5BY

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 4 years ago ↑ Up from Inadequate

CQC rating

Requires improvement
Published 5 October 2022 Rated 4 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

  • December 2021InadequateSECRW
  • October 2020Requires improvementSECRW
  • October 2019Requires improvementSECRW
  • July 2018Requires improvementSECRW
  • September 2017InadequateSECRW
Show 2 older
  • August 2016Requires improvementSECRW
  • May 2015Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Norfolk

The Limes is in the Requires improvement tier ?, with 87 other homes in Norfolk. 67% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 123 (40%)
  • Good, with an area to improve 44 (14%)
  • Requires improvement 88 (28%)
  • Inadequate 11 (4%)
  • Not yet rated 15 (5%)

See all 311 care homes in Norfolk →

Care homes nearby

  • Woodland Care Home
    Norwich, Norfolk · NR6 5RQ · Nursing home · 46 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Cascade (Charlton House)
    Norwich, Norfolk · NR6 5AA · Residential care home · 8 beds0.7 km
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 6 years ago
  • Redlands House
    Norwich, Norfolk · NR6 5PB · Residential care home · 41 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Hellesdon Bungalows
    Norwich, Norfolk · NR6 5LN · Residential care home · 8 beds1.5 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 2 years ago
  • Cascade Peters House
    Norwich, Norfolk · NR8 5BY · Residential care home · 5 beds2.0 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Badgers Wood
    Norwich, Norfolk · NR8 6EF · Residential care home · 37 beds2.2 km
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago

More care homes near NR6 5BY →

Other homes run by MAPS Properties Limited

3 care homes in total: 1 Good, 2 Requires improvement.

  • Nightingale Care Home
    Dereham, Norfolk · NR20 3LQ · Residential care home · 47 beds
    Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 3 years ago
  • Walsham Grange
    North Walsham, Norfolk · NR28 0DN · Residential care home · 75 beds
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 3 years ago

All 3 homes run by MAPS Properties Limited →

The Limes in brief

The Limes is one of 311 care homes in Norfolk: a 46-bed residential care home in Norwich, run by MAPS Properties Limited. Its CQC registration covers older people, people with dementia and younger adults. Most homes in Norfolk are smaller: the median there is 29 beds.

It is one of 3 homes run by MAPS Properties Limited. 1 of those with a rating are Good or Outstanding. About 0.3 km away, Woodland Care Home is rated Good. The kitchen has a food hygiene rating of 3 (generally satisfactory), from April 2026. In Norfolk, 89% of homes score 5. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%).

CQC's latest rating, from October 2022, is Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. That is up from Inadequate in December 2021.