SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cascade (Charlton House) is an independent 8-bed residential care home in Norwich, Norfolk, registered with CQC under its own name. Its CQC registration covers younger adults and people with a learning disability or autism. It is a small home for Norfolk, where the median is 29 beds.
CQC's latest rating, from December 2019, is Outstanding overall. It was Outstanding for responsive and well-led as well. Safe, effective and caring were rated Good. Its previous rating, in April 2017, was Good, so the home has improved. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest homes is rated Outstanding. It is one of 4 homes run by Cascade (Charlton House) Limited. 2 of those with a rating are Good or Outstanding.
