SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in July 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Shalimar is a 5-bed residential care home in Norwich, Norfolk, run by Calm Futures Norfolk Ltd. Its CQC registration covers younger adults and people with a learning disability or autism. That is smaller than most homes in Norfolk, where the typical home has 29 beds.
Calm Futures Norfolk Ltd has run the home since July 2025, when it changed owner. About 0.3 km away, New Boundaries Group - 331 Fakenham Road is rated Outstanding. It is one of 5 homes run by Calm Futures Norfolk Ltd. 4 of those with a rating are Good or Outstanding. 122 other homes in Norfolk share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from January 2025. 89% of homes in Norfolk also score 5.
CQC rated it Good overall and in all five key questions in January 2019. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in July 2016. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
