SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Learning cultureGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
Supporting people to live healthier livesSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Equity in accessSome shortfalls
Listening to and involving peopleSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in experiences and outcomesGood
Person-centred careGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Freedom to speak upGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 16 good, 17 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Oak Farm is an independent 32-bed nursing home in Norwich, Norfolk, registered with CQC under its own name. It is registered to care for older people, younger adults and people with a physical disability.
The current CQC rating is Requires improvement, published in February 2025. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. Before that, in December 2022, it was rated Good. The typical rating in Norfolk is about 5 years old, so this one is fairly recent. 17 of its 33 scored standards were below good, including “independence, choice and control”.
CQC's register shows no registered manager at the moment. About 0.1 km away, Oak Court is rated Good. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in October 2026. That is true of 89% of homes in Norfolk.
