SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in July 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
New Boundaries Group - 329 Fakenham Road is in the Good tier ?, with 122 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
New Boundaries Group - 329 Fakenham Road at a glance
New Boundaries Group - 329 Fakenham Road is one of 311 care homes in Norfolk: a 3-bed residential care home in Norwich, run by Calm Futures Norfolk Ltd. It is registered to care for younger adults and people with a learning disability or autism. The typical home in Norfolk has 29 beds, so this one is on the small side.
CQC rated it Good overall and in all five key questions in September 2018. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in December 2015, was the same. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
Food hygiene inspectors scored the kitchen 5 out of 5 in January 2025. That is true of 89% of homes in Norfolk. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). The nearest home with a higher rating is New Boundaries Group - 331 Fakenham Road (Outstanding), 0.0 km away. 4 of Calm Futures Norfolk Ltd’s 5 rated homes are Good or Outstanding (compare care home groups). The home changed owner in July 2025.