SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in July 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Run by Calm Futures Norfolk Ltd, Springfield House is a residential care home in Norwich, Norfolk with 5 registered beds. Its CQC registration covers younger adults and people with a learning disability or autism. It is a small home for Norfolk, where the median is 29 beds.
In May 2019, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
122 other homes in Norfolk share its tier, “Good”. The home changed owner in July 2025. It is one of 5 homes run by Calm Futures Norfolk Ltd. 4 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
