SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Safe environmentsSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 17 good, 16 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Sutherlands Nursing Home is in the Requires improvement tier ?, with 87 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Run by East Anglia Care Homes Limited, Sutherlands Nursing Home is a nursing home in Wymondham, Norfolk with 52 registered beds. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a learning disability or autism. That is larger than most homes in Norfolk, where the typical home has 29 beds.
Its kitchen was rated 4 for food hygiene in November 2025. In Norfolk, 89% of homes score 5. 87 other homes in Norfolk share its tier, “Requires improvement”. About 1.4 km away, Windmill House is rated Good. It is one of 2 homes run by East Anglia Care Homes Limited. 0 of those with a rating are Good or Outstanding. There is no registered manager on CQC's register right now.
The current CQC rating is Requires improvement, published in September 2026. It was Requires improvement for safe, caring and well-led as well. CQC rated effective and responsive as Good. It was also rated Requires improvement at the inspection before, in March 2023. That is more recent than most ratings in Norfolk, where the typical rating is about 5 years old. 16 of its 33 scored standards were below good, including “safe environments”.
