SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Its CQC rating, from May 2019, is Good across the board: overall and for every key question. That matches its previous rating, from September 2016. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. Black Swan International Limited runs 23 care homes, and all 22 rated are Good or Outstanding. 122 other homes in Norfolk share its tier, “Good”. Its kitchen was rated 5 for food hygiene in August 2026. That is true of 89% of homes in Norfolk.
