SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Nicholas House is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
St Nicholas House is a 38-bed residential care home in Dereham, Norfolk, run by Norse Care (Services) Limited. It is registered to care for older people, people with dementia and younger adults.
43 other homes in Norfolk share its tier, “Good, with an area to improve”. Its kitchen was rated 5 for food hygiene in April 2026. 89% of homes in Norfolk also score 5. Of the 6 closest rated homes, none is rated above it. It is one of 17 homes run by Norse Care (Services) Limited. 14 of those with a rating are Good or Outstanding.
CQC's latest rating, from March 2019, is Good overall. Effective, caring, responsive and well-led were also Good. Safe was rated Requires improvement. That matches its previous rating, from April 2016. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Norfolk. Here is how rating age varies by council.
