SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Link House is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Link House is an independent 6-bed residential care home in Dereham, Norfolk, registered with CQC under its own name. Its CQC registration covers younger adults and people with a learning disability or autism. The typical home in Norfolk has 29 beds, so this one is on the small side.
The current CQC rating is Good, published in January 2024. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. It was also rated Good at the inspection before, in October 2017.
Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. That is true of 89% of homes in Norfolk. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. None of the 6 nearest rated homes has a higher rating.
