SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Lound Hall is one of 182 care homes in Suffolk: a 43-bed nursing home in Lowestoft, run by KRG Care Homes Limited. It is registered to care for older people, people with dementia, people with a physical disability and people with a sensory impairment.
91 other homes in Suffolk share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from April 2025. 92% of homes in Suffolk also score 5. 2 of KRG Care Homes Limited’s 2 rated homes are Good or Outstanding (compare care home groups). Of the 5 closest rated homes, none is rated above it.
In December 2018, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in August 2018, it was rated Inadequate. At over 5 years old, this rating is older than most. 32% of ratings in Suffolk are as old (how rating age varies by council).
