SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Magnolia House is a 4-bed residential care home in Haywards Heath, West Sussex, run by Voyage 1 Limited. Its CQC registration covers younger adults, people with a learning disability or autism and people with a sensory impairment. It is a small home for West Sussex, where the median is 27 beds.
209 other homes in West Sussex share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from January 2025. 92% of homes in West Sussex also score 5. 217 of Voyage 1 Limited’s 238 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is Maplehurst Nursing Home (Outstanding), 1.6 km away.
CQC rated it Good overall and in all five key questions in August 2018. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from February 2016. CQC hasn't re-rated the home for over 5 years, like 32% of homes in West Sussex. Here is how rating age varies by council.
