SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Manor House is a 37-bed residential care home in Birmingham, run by GCH (Midlands) Ltd. CQC registers it to look after older people, people with dementia and younger adults. That is larger than most homes in Birmingham, where the typical home has 16 beds.
CQC's latest rating, from December 2017, is Outstanding overall. Caring, responsive and well-led were also Outstanding. Safe and effective were rated Good. At over 5 years old, this rating is older than most. 60% of ratings in Birmingham are as old (how rating age varies by council).
It is one of 4 homes run by GCH (Midlands) Ltd. 3 of those with a rating are Good or Outstanding. None of the 6 nearest homes is rated Outstanding. In Birmingham, 77% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from May 2025. That is true of 86% of homes in Birmingham.