Nursing home · Kent

Mayflower Care Home

Hartshill Road, Northfleet, Gravesend, DA11 7DX

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 7 months ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 11 March 2026 Rated 7 months ago ?
  • SafeAre people protected from abuse and avoidable harm?53%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Learning cultureGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Treating people as individualsSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Person-centred careSome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
    See the breakdownHide the breakdown2 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • November 2021GoodSECRW
  • September 2020Inspected, no new rating
  • August 2018GoodSECRW
  • October 2017Requires improvementSECRW
  • June 2017Requires improvementSECRW
Show 1 older
  • August 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Kent

Mayflower Care Home is in the Requires improvement tier ?, with 90 other homes in Kent. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 17 (4%)
  • Good, with Outstanding areas 15 (3%)
  • Good 287 (59%)
  • Good, with an area to improve 44 (9%)
  • Requires improvement 91 (19%)
  • Inadequate 8 (2%)
  • Not yet rated 23 (5%)

See all 485 care homes in Kent →

Care homes nearby

  • Squadron Manor
    Gravesend, Kent · DA11 7FF · Nursing home · 75 beds0.6 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Wombwell Hall
    Gravesend, Kent · DA11 8BL · Nursing home · 120 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Springwood Corner Care Home
    Gravesend, Kent · DA12 5AL · Residential care home · 62 beds0.9 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Welcome House - Ruby Lodge
    Gravesend, Kent · DA11 0HZ · Residential care home · 17 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Benham Lodge
    Gravesend, Kent · DA11 0HZ · Residential care home · 9 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Pelham Manor
    Gravesend, Kent · DA11 0HU · Residential care home · 7 beds1.0 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 8 months ago

More care homes near DA11 7DX →

Mayflower Care Home at a glance

Mayflower Care Home is an independent 76-bed nursing home in Gravesend, Kent, registered with CQC under its own name. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Most homes in Kent are smaller: the median there is 24 beds.

CQC's latest rating, from March 2026, is Requires improvement overall. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. Its previous rating, in November 2021, was Good, so the home has slipped. The typical rating in Kent is about 4 years old, so this one is fairly recent. 10 of its 33 scored standards were below good, including “involving people to manage risks”.

About 0.8 km away, Wombwell Hall is rated Good. CQC's register shows no registered manager at the moment. Its kitchen was rated 5 for food hygiene in May 2026. That is true of 90% of homes in Kent. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England.