SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Melrose House is a 10-bed residential care home in Cullercoats, North Tyneside. The home is its own registered provider. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people who use drugs or alcohol. The typical home in North Tyneside has 43 beds, so this one is on the small side.
Its CQC rating, from October 2019, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in March 2017. The rating is more than 5 years old. In North Tyneside, 30% of ratings are that old (see how rating age varies by council).
25 other homes in North Tyneside share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from February 2025. That is true of 100% of homes in North Tyneside. Linden Terrace, 1.4 km away, is the closest home rated Outstanding.
