SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mercury House is one of 50 care homes in Southampton: a 3-bed residential care home in Southampton, run by Hampshire Care Limited. CQC registers it to look after younger adults and people with a learning disability or autism. That is smaller than most homes in Southampton, where the typical home has 18 beds.
Its CQC rating, from May 2019, is Good across the board: overall and for every key question. Before that, in April 2018, it was rated Requires improvement. CQC hasn't re-rated the home for over 5 years, like 40% of homes in Southampton. Here is how rating age varies by council.
Across Southampton, 85% of rated homes are Good or Outstanding, against 82% for England. None of the 5 nearest rated homes has a higher rating. 1 of Hampshire Care Limited’s 2 rated homes are Good or Outstanding (compare care home groups).
