SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Newlands is a 19-bed residential care home in Canterbury, Kent, run by White Rose Care. Its CQC registration covers older people, younger adults and people with a learning disability or autism.
CQC's latest rating, from March 2022, is Requires improvement overall. Safe, responsive and well-led were also Requires improvement. For effective and caring, the rating was Good. Its rating before that, in January 2020, was the same.
The nearest home with a higher rating is Footprints (Good), 2.6 km away. White Rose Care runs 3 care homes, and 1 of the 3 rated are Good or Outstanding. Its kitchen was rated 5 for food hygiene in January 2026. That is true of 90% of homes in Kent. In Kent, 79% of rated care homes are Good or Outstanding (England 82%).
