SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Avenues South East runs Smock Acre, a residential care home in Canterbury, Kent with room for 3 residents. Its CQC registration covers people with a physical disability and people with a learning disability or autism. It is a small home for Kent, where the median is 24 beds.
Of the 6 closest rated homes, none is rated above it. Avenues South East runs 8 care homes, and 6 of the 8 rated are Good or Outstanding. 286 other homes in Kent share its tier, “Good”.
In January 2019, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in June 2016. At over 5 years old, this rating is older than most. 45% of ratings in Kent are as old (how rating age varies by council).
