Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 6 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Avenues South East - 492 Maidstone Road is in the Requires improvement tier ?, with 90 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Avenues South East - 492 Maidstone Road
Avenues South East - 492 Maidstone Road is a 4-bed residential care home in Chatham, Kent. The home is its own registered provider. Its CQC registration covers people with a learning disability or autism. It is a small home for Kent, where the median is 24 beds.
The current CQC rating is Requires improvement, published in May 2020. It was Requires improvement for safe, effective and well-led as well. CQC rated caring and responsive as Good. Its previous rating, in September 2017, was Good, so the home has slipped. At over 5 years old, this rating is older than most. 45% of ratings in Kent are as old (how rating age varies by council).
