Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 6 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Normanton Retirement Home is in the Requires improvement tier ?, with 18 other homes in Shropshire.
80% of rated homes here are Good or Outstanding (England: 82%).
Normanton Retirement Home is a 29-bed residential care home in Shrewsbury, Shropshire, run by Mr & Mrs K F Edwards and Miss S H Edwards. Its CQC registration covers older people, people with dementia and people with mental health needs.
18 other homes in Shropshire share its tier, “Requires improvement”. About 1.0 km away, Ottley House is rated Good.
The current CQC rating is Requires improvement, published in March 2020. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. That is down from Good in October 2017. CQC hasn't re-rated the home for over 5 years, like 53% of homes in Shropshire. Here is how rating age varies by council.