Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Oakley House Ltd is an independent 11-bed residential care home in Thames Ditton, Surrey, registered with CQC under its own name. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is a small home for Surrey, where the median is 30 beds.
About 0.9 km away, Emberbrook Care Home is rated Good. Its kitchen was rated 5 for food hygiene in September 2026. 87% of homes in Surrey also score 5. 63 other homes in Surrey share its tier, “Requires improvement”.
CQC's latest rating, from March 2022, is Requires improvement overall. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. Its previous rating, in March 2020, was Good, so the home has slipped.
