SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Medicines optimisationSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Orders Of St. John Care Trust runs OSJCT Coombe End Court, a residential care home in Marlborough, Wiltshire with room for 60 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Wiltshire has 21 beds, so this one is bigger than average.
Of the 6 closest rated homes, none is rated above it. The Orders Of St. John Care Trust runs 49 care homes, and 44 of the 47 rated are Good or Outstanding. 104 other homes in Wiltshire share its tier, “Good”. Its kitchen was rated 5 for food hygiene in February 2026. 89% of homes in Wiltshire also score 5.
Its CQC rating, from June 2025, is Good across the board: overall and for every key question. Its previous rating, in April 2022, was Requires improvement, so the home has improved. That is more recent than most ratings in Wiltshire, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 2 fell below good. The lowest was “medicines optimisation” (some shortfalls).
