SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in November 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Forestview is one of 157 care homes in Wiltshire: a 7-bed residential care home in Marlborough, run by Milestones Trust. Its CQC registration covers people with a learning disability or autism. That is smaller than most homes in Wiltshire, where the typical home has 21 beds.
Its CQC rating, from June 2019, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in March 2018, was Requires improvement, so the home has improved. At over 5 years old, this rating is older than most. 40% of ratings in Wiltshire are as old (how rating age varies by council).
104 other homes in Wiltshire share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from April 2023. That is true of 89% of homes in Wiltshire. The home changed owner in November 2024. Milestones Trust runs 34 care homes, and 32 of the 34 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
