Nursing home · North Lincolnshire

Phoenix Park Care Village

Phoenix Avenue, Off Phoenix Parkway, Scunthorpe, DN15 8NH

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated this month

CQC rating

Good
Published 20 October 2026 Rated this month ?
  • SafeAre people protected from abuse and avoidable harm?72%Good
    See the breakdownHide the breakdown1 of 8 below good
    • Medicines optimisationSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • December 2018GoodSECRW
  • January 2017GoodSECRW
  • October 2016Requires improvementSECRW
  • April 2016InadequateSECRW
  • December 2015InadequateSECRW

Read the full report on the CQC website ↗

How it compares in North Lincolnshire

Phoenix Park Care Village is in the Good tier ?, with 27 other homes in North Lincolnshire. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 6 (10%)
  • Good, with Outstanding areas 2 (3%)
  • Good 28 (47%)
  • Good, with an area to improve 9 (15%)
  • Requires improvement 12 (20%)
  • Not yet rated 2 (3%)

See all 59 care homes in North Lincolnshire →

Care homes nearby

  • Baytree Court
    Scunthorpe, North Lincolnshire · DN15 6AR · Residential care home · 34 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • St Mary's
    Scunthorpe, North Lincolnshire · DN15 8UP · Residential care home · 47 beds1.3 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • Randolph House Care Home
    Scunthorpe, North Lincolnshire · DN15 8EA · Nursing home · 46 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Sandhills Court Care Home
    Scunthorpe, North Lincolnshire · DN15 7AS · Residential care home · 77 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Ascot House - Scunthorpe
    Scunthorpe, North Lincolnshire · DN15 7PA · Residential care home · 40 beds2.0 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Saint Lawrence Residential Care Home
    Scunthorpe, North Lincolnshire · DN15 7PA · Residential care home · 23 beds2.0 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 8 months ago

More care homes near DN15 8NH →

Other homes run by Prime Life Limited

54 care homes in total: 43 Good, 9 Requires improvement, 1 Inadequate, 1 Not yet rated.

  • Old Station Close
    Loughborough, Leicestershire · LE12 9NJ · Residential care home · 21 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
  • Springhill Care Home
    Accrington, Lancashire · BB5 0LD · Nursing home · 116 beds
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 3 months ago
  • Acorn Close
    Shepshed, Leicestershire · LE12 9DR · Residential care home · 23 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 months ago
  • Birch Green Care Home
    Skelmersdale, Lancashire · WN8 6RS · Nursing home · 74 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 11 months ago
  • Brackendale House
    Sheringham, Norfolk · NR26 8QY · Residential care home · 14 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Brockshill Woodlands
    Oadby, Leicestershire · LE2 5UF · Residential care home · 27 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

All 54 homes run by Prime Life Limited →

What the data says about Phoenix Park Care Village

Prime Life Limited runs Phoenix Park Care Village, a nursing home in Scunthorpe, North Lincolnshire with room for 146 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs, people with a sensory impairment and people who use drugs or alcohol. Most homes in North Lincolnshire are smaller: the median there is 30 beds.

Its CQC rating, from October 2026, is Good across the board: overall and for every key question. Its rating before that, in December 2018, was the same. Ratings in North Lincolnshire are typically about 5 years old, which makes this one newer than most. 1 of its 33 scored standards were below good, including “medicines optimisation”.

43 of Prime Life Limited’s 53 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. Across North Lincolnshire, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from March 2025. That is true of 78% of homes in North Lincolnshire.