SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Prime Life Limited runs Brackendale House, a residential care home in Sheringham, Norfolk with room for 14 residents. Its CQC registration covers older people, younger adults, people with mental health needs, people who use drugs or alcohol and people detained under the Mental Health Act. The typical home in Norfolk has 29 beds, so this one is on the small side.
Prime Life Limited runs 54 care homes, and 43 of the 53 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from March 2025. 89% of homes in Norfolk also score 5.
CQC rated it Good overall and in all five key questions in May 2019. Its previous rating, in June 2018, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
