Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvementRated 7 years ago↓ Down from GoodNew owner since December 2024
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in December 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Whitehaven Residential Care Home is in the Requires improvement tier ?, with 87 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Whitehaven Residential Care Home is a 14-bed residential care home in Sheringham, Norfolk, run by ARMSCARE Limited. Its CQC registration covers older people. That is smaller than most homes in Norfolk, where the typical home has 29 beds.
The kitchen has a food hygiene rating of 3 (generally satisfactory), from June 2025. In Norfolk, 89% of homes score 5. 87 other homes in Norfolk share its tier, “Requires improvement”. It is one of 6 homes run by ARMSCARE Limited. 4 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Lakeshore Nursing Home (Good), 0.3 km away. ARMSCARE Limited has run the home since December 2024, when it changed owner.
CQC's latest rating, from July 2019, is Requires improvement overall. Safe, responsive and well-led were also Requires improvement. Effective and caring were rated Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. That is down from Good in November 2016. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Norfolk. Here is how rating age varies by council.
