SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Docking House is a 39-bed residential care home in Kings Lynn, Norfolk, run by ARMSCARE Limited. Its CQC registration covers older people and people with dementia.
4 of ARMSCARE Limited’s 6 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2026. 89% of homes in Norfolk also score 5.
In September 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in August 2018, was Requires improvement, so the home has improved. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).