SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in May 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Portway House Care Home Limited is in the Requires improvement tier ?, with 21 other homes in Sandwell.
73% of rated homes here are Good or Outstanding (England: 82%).
Portway House Care Home Limited is a 48-bed nursing home in Oldbury, Sandwell. The home is its own registered provider. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. The typical home in Sandwell has 12 beds, so this one is bigger than average.
Across Sandwell, 73% of rated homes are Good or Outstanding, against 82% for England. Portway House Care Home Limited has run the home since May 2024, when it changed owner. Newbury Manor Limited, 0.0 km away, is the closest home rated Good.
CQC last rated the home in January 2023, giving it Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. Caring and responsive were rated Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in March 2021, was the same. Ratings in Sandwell are typically about 7 years old, which makes this one newer than most.
