SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Haven is in the Good, with an area to improve tier ?, with 18 other homes in Sandwell.
73% of rated homes here are Good or Outstanding (England: 82%).
Run by Mr & Mrs P Birks, The Haven is a residential care home in Rowley Regis, Sandwell with 2 registered beds. Its CQC registration covers older people, younger adults, people with a physical disability and people with a learning disability or autism. The typical home in Sandwell has 12 beds, so this one is on the small side.
CQC's latest rating, from January 2022, is Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement.
Mr & Mrs P Birks runs 2 care homes, and all 2 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. Across Sandwell, 73% of rated homes are Good or Outstanding, against 82% for England.
