SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Conway House is in the Good, with an area to improve tier ?, with 18 other homes in Sandwell.
73% of rated homes here are Good or Outstanding (England: 82%).
Run by Mr & Mrs P Birks, Conway House is a residential care home in Oldbury, Sandwell with 8 registered beds. It is registered to care for older people, younger adults, people with a physical disability and people with a learning disability or autism.
The current CQC rating is Good, published in March 2019. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. Its previous rating, in December 2017, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Sandwell, 63% of ratings are that old (see how rating age varies by council).
Food hygiene inspectors scored the kitchen 5 out of 5 in September 2025. That is true of 95% of homes in Sandwell. In Sandwell, 73% of rated care homes are Good or Outstanding (England 82%). 2 of Mr & Mrs P Birks’s 2 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating.
